Alexa Global Soft Tech will help to improve your business through Vtiger CRM. Vtiger CRM is a cloud software application that helps businesses be more customer centric through software. It centralizes a database of customers and all of the information, about them. This means contact information, internal notes and documents, calendar events, deals, phone and email conversations, and more. It then contains a set of tools to build process and enable customers to flow smoothly through marketing, sales, and support, and to monitor each customer as they do so. Customer facing teams can then use Vtiger to learn about each customer, communicate with them, plan and manage their customer-facing work, and even automate repeated tasks.
- Lead management
- Account & contact management
- Customer support & service
- Mass mailing
- Inventory management
- Integrated calendar, activity & notification management
- Email integration and extensions
- Performance reporting
- Product customization
- Security management
- Automatic lead capture
- FAQ creation
- Teams and access control
- Customer portal
- Subscription management
- Quoting, invoicing, sales orders, purchase orders
- Case management
- Project management
- Opportunity prioritization
Organize leads, accounts & contacts and prioritize opportunities with SalesForce automation tools.
Manage marketing campaigns and generate leads with Vtiger CRM’s marketing modules.
Import leads and contacts with photographed business cards.
Track customer purchase histories down to uniquely identifiable items and services.
Build a knowledge base accessible to customers through the customer portal, eliminating repeat customer questions and increasing the speed of customer service.
The integration of Vtiger’s document management systems and workflows allow for automatic notices and the attachment of files to project tasks.